FirstCallComplete guides your CSRs through AI-driven appliance diagnostic questions in real time, so your technicians arrive with the right parts and the right answer — every time.
A CSR picks the appliance, jots the customer's description, and starts the call — no scripts to memorize.
One sharp question at a time, grounded in known failure patterns for that brand and model, until it has enough to diagnose.
A ranked diagnosis with likely causes, part numbers, and tech notes is waiting on the job before the truck rolls.
Not generic troubleshooting — the model reasons from real, documented failure patterns for Sub-Zero, LG, Samsung, Bosch, Whirlpool, and more.
Technicians confirm or correct every diagnosis after the job. Corrections feed straight back into that company's future diagnoses.
Every account is fully isolated — your team, your jobs, your data, never visible to another company on the platform.
Every plan includes a 14-day free trial. No credit card required to start.